Introduction
本課程旨在訓練不同專業背景(如人力資源、資訊管理、科技教育)的學員，具備領導與管理科技導入專案的實戰技巧。本課程將依據國際專案管理學會的標準，教授瀑布式與敏捷式深度專案管理運作流程和相關知識領域，並應用在導入人力資源科技的情境中，包括但不限於人工智慧、擴增實境/虛擬實境、區塊鏈、大數據、雲端運算、物聯網、機器人以及社交媒體於人力資源發展或人員管理的應用。
 
The course is designed specifically to prepare individuals with undergraduate degrees in a wide-range of disciplines (e.g. Human Resources, Information Management, and Technology Education) for responsible leadership roles in technology-based and professional workplaces. The courses provide in-depth preparation in project management mythologies (waterfall and agile) based on PMBOK Guide and SCRUM’s approach in the context of Human Resource (HR) Technology including but not limited to Artificial Intelligence (AI), Augmented Reality (AR) / VR (Virtual Reality), Blockchain, Big data, Cloud computing, Internet of Things (IOT), Robotics, and Social Media used in HR development or people management.
Textbook:

Larson, E. W., & Gray, C. G. (2018). Project Management: The Managerial Process (7th Edition). New York, NY: McGraw-Hill.

 

Project Management Institute (2017). A Guide to the Project Management Body of Knowledge (PMBOK® Guide). Sixth Edition. Project Management Institute (PMI): Atlanta, GA (USA).

 

Waddill, D. (2018). Digital HR: A Guide to Technology-Enabled Human Resources (Kindle Edition). Society For Human Resource Management (SHRM): Alexandria, VA (USA)

 

Sutherland, J., & Sutherland, J. J. (2014). Scrum: The Art of Doing Twice the Work in Half the Time. Crown Publishing Group: New York: NY.。中文版 (江裕真 譯): SCRUM：用一半的時間做兩倍的事。天下文化。2018
Course activities
成績計算:

出席10%
由課代每節點名，請假或遲到15分鐘內，扣學期總分1分，缺課或遲到15分鐘以上皆扣學期總分2分，缺課或請假合計達六次(含)以上，學期總成績以零分計。(請假須到學校系統完成請假為準，並列印交給課代，否則視同缺課)。
 
課堂參與 60%
各組每周輪流上台完成一個個案，並依據"課文內容"所教的方法來解析個案，限時18分鐘。報告組若有成員缺席，該缺席學生課堂討論與參與成績以零分計。若被指定組別當周沒有準備或派員上台分享，全組成員學期總成績以零分計。報告組須在報告前一天晚上23:59以前，將個案解析以PPT格式上傳至作業區。以組為單位，由同儕進行線上互評。
 
  • 評分標準 : 同儕互評。 1分(非常不同意) - 10分(非常同意)
 
期末作業30%
以小組為單位，自行定義專案問題與範疇，完成一份完整的專案計畫書(依規定格式)，並進行簡報 (限18分鐘)。
 

加分項: 課代因協助課務，學期總分加5分。經加分後，若學期總分超過100分，以100分計算。
 
其它規定: 上課中若非經老師指示或下課外，不得使用社交媒體或即時通訊 (例如: Facebook, Instagram, Twiter, 微博, Line, Wechat, WhatsAPP等)，亦不得在上課打瞌睡、不參與討論或任何影響其他同學上課氣氛的行為，老師有權請違反規定的同學立刻離開教室，該堂3節課視同未出席。
 
  • 1.
    Introduction (9/10)
    LO 1-1    Understand why project management is crucial in today’s world.
    LO 1-2    Distinguish a project from routine operations.
    LO 1-3    Identify the different stages of project life cycle.
    LO 1-4    Understand the importance of projects in implementing organization strategy.
    LO 1-5    Understand that managing projects involves balancing the technical and sociocultural dimensions of the project.
     
  • 2.
    Organization Strategy and Project Selection (9/17)
    LO 2-1    Explain why it is important for project managers to understand their organization's strategy.
    LO 2-2    To identify the significant role projects contribute to the strategic direction of the organization.
    LO 2-3    To understand the need for a project priority system.
    LO 2-4    Apply financial and nonfinancial criteria to assess the value of projects.
    LO 2-5    Understand how multi-criteria models can be used to select projects. 
    LO 2-6    Apply an objective priority system to project selection.
    L0 2-7    Understand the need to manage the project portfolio.
  • 3.
    Organization: Structure and Culture (9/24)
    LO 3-1    Identify different project management structures and understand their strengths and weaknesses.
    LO 3-2    Distinguish three different types of matrix structures and understand their strengths and weaknesses.
    LO 3-3    Understand organizational and project considerations that should be considered in choosing an appropriate project management structures.
    LO 3-4    Appreciate the significance that organizational culture plays in managing projects.
    LO 3-5    Interpret the culture of an organization.
    LO 3-6    Understand the interaction between project management structure and the culture of an organization.

     
  • 4.
    Defining the Project (10/1)
    LO 4-1    Identify key elements of a project scope statement and understand why a complete scope statement is critical to project success.
    LO 4-2    Understand why it is important to establish project priorities in terms of cost, time, and performance.
    LO 4-3    Demonstrate the importance of WBS to the management of projects and how it serves as a data base for planning and control.
    LO 4-4    To demonstrate how the OBS establishes accountability to organizational units.
    LO 4-5    Describe a Process Breakdown Structure (PBS) and when to use it.
    LO 4-6    Create responsibility matrices for small projects.
    LO 4-7    Create a communication plan for a project.
  • 5.
    Estimating Project Times and Costs (10/8)
    LO 5-1    Understand estimating project times and costs are the foundation for project planning and control.
    LO 5-2    Describe guidelines for estimating time, costs, and resources.
    LO 5-3    Describe the methods, uses, and advantages and disadvantages of top-down and bottom-up estimating methods.
    LO 5-4    Distinguish different kinds of costs associated with a project.
    LO 5-5    Suggest a scheme for developing an estimating database for future projects.   
    LO 5-6    Understand the challenge of estimating mega-projects and describe steps that lead to better informed decisions.
    LO 5-7    Define a “white elephant” in project management and provide examples.
     
  • 6.
    Developing a Project Plan (10/15)
    LO 6-1    Understand the linkage between WBS and the project network.
    LO 6-2    Diagram a project network using AON methods.
    LO 6-3    Calculate early, late, and slack activity times.
    LO 6-4    Identify and understand the importance of managing the critical path.
    LO 6-5    Distinguish free slack from total slack.
    LO 6-6    Demonstrate understanding and application of lags in compressing projects or constraining the start or finish of an activity.
     
  • 7.
    Managing Risk (10/22)
    LO 7-1    Describe the risk management process.
    LO 7-2    Understand how to identify project risks.
    LO 7-3    Assess the significance of different project risks.
    LO 7-4    Describe the four different responses to managing risks.
    LO 7-5    Understand the role contingency plans play in risk management process.
    LO 7-6    Understand opportunity management and describe the four different approaches to responding to opportunities in a project.
    LO 7-7    Understand how contingency funds and time buffers are used to manage risks on a project.
    LO 7-8    Recognize the need for risk management being an on-going activity.
    LO 7-9    Describe the change control process.
     
  • 8.
    Scheduling Resources and Costs (10/29)
    LO 8-1    To understand the differences between time-constrained and resource-constrained schedules.
    LO 8-2    Identify different types of resource constraints.
    LO 8-3    Describe how the smoothing approach is used on time-constrained projects.
    LO 8-4    Describe how leveling approach is used for resource constrained projects.
    LO 8-5    Understand how project management software creates resource constrained schedules.
    LO 8-6    Understand when and why splitting tasks should be avoided.
    LO 8-7    Identify general guidelines for assigning people to specific tasks.
    LO 8-8    Identify common problems with multiproject resource scheduling.
    LO 8-9    Explain why a time-phased budget baseline is needed.
    LO 8-10    Create a time-phased project budget baseline.
  • 9.
    Guest Speaking (11/5)
    Lman Chu
    Founder & CEO at BiiLabs
    Cross-border Project Management in the context of Blockchain Application
    • 10.
      Reducing Project Duration (skip)
      LO 9.1    Understand the different reasons for crashing a project.
      LO 9.2    Identify the different options for crashing an activity when resources are not constrained.
      LO 9.3    Identify the different options for crashing an activity when resources are constrained.
      LO 9.4    Determine the optimum cost-time point in a project network.
      LO 9.5    Understand the risks associated with compressing or crashing a project.
      LO 9.6    Identify different options for reducing the costs of a project.
       
    • 11.
      Being an Effective Project Manager (11/12)
      LO 10-1    Understand the difference between leading and managing a project.
      LO 10-2    Understand the need to manage project stakeholders.
      LO 10-3    Identify and apply different “influence currencies” to build positive relations with others.
      LO 10-4    Create a stakeholder map and develop strategies for managing project dependencies.
      LO 10-5    Understand the need for a highly interactive management style on projects.
      LO 10-6    More effectively manage project expectations.
      LO 10-7    Develop strategies for managing upward relations.
      LO 10-8    Understand the importance of building trust and acting in an ethical manner while working on a project.
      LO 10-9    Identify the qualities of an effective project manager.
    • 12.
      Managing Project Teams (11/19)
      LO 11-1    Identify key characteristics of a high-performance project team.
      LO 11-2    Distinguish the different stages of team development.
      LO 11-3    Understand the impact situational factors have on project team development.
      LO 11-4    Identify strategies for developing a high-performance project team.
      LO 11-5    Distinguish functional conflict from dysfunctional conflict and describe strategies for encouraging functional conflict and discouraging dysfunctional conflict.
      LO 11-6    Understand the challenges of managing virtual project teams.
      LO 11-7    Recognize the different pitfalls that can occur in a project team.
    • 13.
      Outsourcing: Managing Interorganizational Relations (11/26)
      LO 12-1    Understand the advantages and disadvantages of outsourcing project work.
      LO 12-2    Describe the basic elements of a Request for Proposal (RFP).
      LO 12-3    Identify best practices for outsourcing project work.
      LO 12-4    Practice principled negotiation.
      LO 12-5    Describe the met-expectations model of customer satisfaction and its implications for working with customers on projects.
    • 14.
      Progress and Performance Measurement and Evaluation (12/3)
      LO 13-1    Identify the four steps for controlling a project.
      LO 13-2    Utilize a tracking Gantt to monitor time performance.
      LO 13-3    Understand and appreciate the significance of earned value.
      LO 13-4    Calculate and interpret cost and schedule variance.
      LO 13-5    Calculate and interpret performance and percent indexes.
      LO 13-6    Forecast final project cost.
      LO 13-7    Identify and manage scope creep.
    • 15.
      Project Closure (skip)
      LO 14-1    Identify different types of project closure.
      LO 14-2    Understand the challenges of closing out a project.
      LO 14-3    Explain the importance of a project audit.
      LO 14-4    Know how to use project retrospectives to obtain lessons learned.
      LO 14-5    Assess level of project management maturity.
      LO 14-6    Provide useful advice for conducting team performance reviews.
      LO 14-7    Provide useful advice for conducting performance reviews of project members.
       
    • 16.
      International Projects (skip)
      LO 15-1    Describe environmental factors that affect project management in different countries.
      LO 15-2    Identify factors that typically are considered in selecting a foreign location for a project.
      LO 15-3    Understand cross-cultural issues that impact working on international projects.
      LO 15-4    Describe culture shock and strategies for coping with it.
      LO 15-5    Understand how organizations select and prepare people to work on international projects.
    • 17.
      Introduction to Agile Project Management (12/10)
      LO 16-1    Recognize the conditions in which traditional project management versus agile project management should be used.
      LO 16-2    Understand the value of incremental, iterative development for creating new products.
      LO 16-3    Identify core Agile principles.
      LO 16-4    Understand the basic methodology used in Scrum.
      LO 16-5    Recognize the limitations of Agile project management.
    • 18.
      Guest Speaking (12/17)
      裴有恆 Rich
      總經理 @昱創企管顧問
      新北市工業會工業4.0小組副主席
      數位轉型專案案例分享 (AIOT)
      • 19.
        Final Presentation (12/24; 12/31; 1/7)
        以eHR為限，自行定義問題與專案範疇，草擬專案計畫。
         
        12/25: 進行專案計畫簡報
        12/31; 1/8: 上傳完整的專案計晝書