This course provides a solid foundation for understanding the key issues of management and offers a strong, practical focus, including the latest research on what works for managers. Every class session will open with an individual a manager’s dilemma, and students will be asked to put themselves into the shoes of that manager and answer the question, “What would you do?” This learning approach helps students realize that there are a number of responses to any one challenge they will likely encounter in their own professional lives.
Jones, G.,  & George, J. (2019). Essentials of Contemporary Management (8th Edition). New York, NY: McGraw-Hill.
Course schedule:

Week 1: Introduction (Is Management a Profession?)

Week 2: The Management Process Today

Week 3: Values, Attitudes, Emotions, and Culture: The Manager as a Person

Week 4: Managing Ethics and Diversity

Week 5: Managing in the Global Environment

Week 6: Decision Making, Learning, Creativity, and Entrepreneurship

Week 7: Planning, Strategy, and Competitive Advantage

Week 8: Designing Organizational Structure

Week 9: Control, Change, and Entrepreneurship

Week 10: Motivation

Week 11: Leaders and Leadership

Week 12: Effective Team Management

Week 13: Building and Managing Human Resources

Week 14: Effective Communication and IT Management

Week 15: Operations Management: Managing Vital Operations and Processes

Week 16: Board Game Study

Weel 17: Guest Speaking

Week 18: Final Exam

Course activities


期末考 25%
25題英文選擇題 (單選),線上作答。40分鐘內答完,答對每題4分,答錯不倒扣。
課堂作業 55%
非報告組針對報告組所提出來的解決方案,並應用課本的內容知識與邏輯,提出1.認同之處; 2. 不認同之處; 3.有疑問的地方。並解釋為什麼認同、不認同與疑問。並以組為單位,在下課前30分鐘上傳3張PPT Slides至同一個作業區。由報告組"每位"同學個別對非報告"組"進行評分 (10點量表)。3張PPT包括:
  1. 你同意報告組的那些論點,為什麼?
  2. 你不同意報告組的那些論點,為什麼?
  3. 你對報告組的個案解析有什麼疑問?
  • 評分標準 : 該組的報告與討論讓我收獲良多。 1分(非常不同意) - 10分(非常同意)

加分項: 課代因協助課務,學期總分加5分。經計算,若學期總分超過100分,以100分計算。
其它規定: 上課中若非經老師指示或下課外,不得使用社交媒體或即時通訊 (例如: Facebook, Instagram, Twiter, 微博, Line, Wechat, WhatsAPP等),亦不得在上課打瞌睡、不參與討論或任何影響其他同學上課氣氛的行為,老師有權請違反規定的同學立刻離開教室,該堂3節課視同未出席
  • 1.
    Is Management a Profession? (9/11)
     Introduce class rules and the concept of management.
  • 2.
    The Management Process Today (9/18)
    LO 1-1. Describe what management is, why management is important, what managers do, and how managers use organizational resources efficiently and effectively to achieve organizational goals.    
    LO 1-2. Distinguish among planning, organizing, leading and controlling (the four principal managerial tasks), and explain how managers’ ability to handle each one affects organizational performance. 
    LO 1-3. Differentiate among three levels of management and understand the tasks and responsibilities of managers at different levels in the organizational hierarchy.
    LO 1-4. Distinguish among three kinds of managerial skill, and explain why managers are divided into different departments to perform their tasks more efficiently and effectively. 
    LO 1-5. Discuss some major changes in management practices today that have occurred as a result of globalization and the use of advanced information technology (IT).
    LO 1-6. Discuss the principal challenges managers face in today’s increasingly competitive global environment.
  • 3.
    Values, Attitudes, Emotions, and Culture (9/25)
    LO 2-1. Describe the various personality traits that affect how managers think, feel, and behave.
    LO 2-2. Explain what values and attitudes are, and describe their impact on managerial action.
    LO 2-3. Appreciate how moods and emotions influence all members of an organization.
    LO 2-4. Describe the nature of emotional intelligence and its role in management.
    LO 2-5. Define organizational culture, and explain how mangers both create and are influenced by organizational culture
  • 4.
    Managing Ethics and Diversity (10/2)
    LO 3-1. Illustrate how ethics help managers determine the right way to behave when dealing with different stakeholder groups. 
    LO 3-2. Explain why managers should behave ethically and strive to create ethical organizational cultures.
    LO 3-3. Appreciate the increasing diversity of the workforce and of the organization environment. 
    LO 3-4. Grasp the central role that managers play in the effective management of diversity. 
    LO 3-5. Understand why the effective management of diversity is both an ethical and a business imperative. 
    LO 3-6. Understand the two major forms of sexual harassment and how they can be eliminated. 
  • 5.
    Managing in the Global Environment (10/9)
    LO 4-1. Explain why the ability to perceive, interpret, and respond appropriately to the global environment is crucial for managerial success.
    LO 4-2. Differentiate between the global task and global general environments.
    LO 4-3. Identify the main forces in both the global task and general environments and describe the challenges that each force presents to managers. 
    LO 4-4. Explain why the global environment is becoming more open and competitive and identify the forces behind the process of globalization that increase the opportunities, complexities, challenges, and threats that managers face. 
    LO 4-5. Discuss why national cultures differ and why it is important that managers be sensitive to the effects of falling trade barriers and regional trade associations on the political and social systems of nations around the world. 
  • 6.
    Decision Making, Learning, Creativity, and Entrepreneurship (10/16)
    LO 5-1. Understand the nature of managerial decision making, differentiate between programmed and nonprogrammed decisions, and explain why nonprogrammed decision making is a complex, uncertain process.
    LO 5-2. Describe the six steps that managers should take to make the best decisions.
    LO 5-3. Identify the advantages and disadvantages of group decision making, and describe techniques that can improve it. 
    LO 5-4. Explain the role that organizational learning and creativity play in helping managers to improve their decisions. 
    LO 5-5. Describe how managers can encourage and promote entrepreneurship to create a learning organization, and differentiate between entrepreneurs and intrapreneurs. 
  • 7.
    Planning, Strategy, and Competitive Advantage (10/23)
    LO 6-1. Identify the three main steps of the planning process and explain the relationship between planning and strategy.
    LO 6-2. Differentiate between the main types of business-level strategies and explain how they give an organization a competitive advantage that may lead to superior performance.
    LO 6-3. Differentiate between the main types of corporate-level strategies and explain how they are used to strengthen a company’s business-level strategy and competitive advantage.
    LO 6-4. Describe the vital role managers play in implementing strategies to achieve an organization’s mission and goals.
  • 8.
    Designing Organizational Structure (10/30)
    LO 7-1. Identify the factors that influence managers’ choice of an organizational structure.
    LO 7-2. Explain how managers group tasks into jobs that are motivating and satisfying for employees.
    LO 7-3. Describe the types of organizational structures managers can design, and explain why they choose one structure over another.
    LO 7-4. Explain why managers must coordinate jobs, functions, and divisions using the hierarchy of authority and integrating mechanisms.      
    LO 7-5. Describe how information technology (IT) is helping managers build strategic alliances and network structures to increase efficiency and effectiveness.    
  • 9.
    Control, Change, and Entrepreneurship (11/6)
    LO 8-1. Define organizational control, and explain how it increases organizational effectiveness.
    LO 8-2. Describe the four steps in the control process and the way it operates over time. 
    LO 8-3. Identify the main output controls, and discuss their advantages and disadvantages as means of coordinating and motivating employees. 
    LO 8-4. Explain how clan control or organizational culture creates an effective organizational architecture. 
    LO 8-5. Discuss the relationship between organizational control and change, and explain why managing change is a vital management task.
    LO 8-6. Understand the role of entrepreneurship in the control and change process.
  • 10.
    Guest Speaking (11/13)
    • 11.
      Leaders and Leadership (11/20)
      LO 10-1. Explain what leadership is, when leaders are effective and ineffective, and the sources of power that enable managers to be effective leaders.
      LO 10-2. Identify the traits that show the strongest relationship to leadership, the behaviors leaders engage in, and the limitations of the trait and behavior models of leadership.
      LO 10-3. Explain how contingency models of leadership enhance our understanding of effective leadership and management in organizations.
      LO 10-4. Describe what transformational leadership is, and explain how managers can engage in it.
      LO 10-5. Characterize the relationship between gender and leadership and explain how emotional intelligence may contribute to leadership effectiveness.
    • 12.
      Effective Team Management (11/27)
      LO 11-1. Explain why groups and teams are key contributors to organizational effectiveness.
      LO 11-2. Identify the different types of groups and teams that help managers and organizations achieve their goals.
      LO 11-3. Explain how different elements of group dynamics influence the functioning and effectiveness of groups and teams.
      LO 11-4. Explain why it is important for groups and teams to have a balance of conformity and deviance and a moderate level of cohesiveness.
      LO 11-5. Describe how managers can motivate group members to achieve organizational goals and reduce social loafing in groups and teams.
    • 13.
      Building and Managing Human Resources (12/4)
      LO 12-1. Explain why strategic human resource management can help an organization gain a competitive advantage. 
      LO 12-2. Describe the steps managers take to recruit and select organizational members. 
      LO 12-3. Discuss the training and development options that ensure organizational members can effectively perform their jobs. 
      LO 12-4. Explain why performance appraisal and feedback are such crucial activities, and list the choices managers must make in designing effective performance appraisal and feedback procedures.
      LO 12-5. Explain the issues managers face in determining levels of pay and benefits. 
      LO 12-6. Understand the role that labor relations play in the effective management of human resources. 
    • 14.
      Motivation (12/11)
      LO 9-1. Explain what motivation is and why managers need to be concerned about it.
      LO 9-2. Describe from the perspectives of expectancy theory and equity theory what managers should do to have a highly motivated workforce.
      LO 9-3. Explain how goals and needs motivate people and what kinds of goals are especially likely to result in high performance.
      LO 9-4. Identify the motivation lessons that managers can learn from operant conditioning theory and social learning theory.
      LO 9-5. Explain why and how managers can use pay as a major motivation tool.
    • 15.
      Effective Communication and IT Management (Skip)
      LO 13-1. Differentiate between data and information, list the attributes of useful information, and describe three reasons why managers must have access to information to perform their tasks and roles effectively. 
      LO 13-2. Explain why effective communication helps an organization gain a competitive advantage, and describe the communication process. 
      LO 13-3. Define information richness, and describe the information richness of communication media available to managers.
      LO 13-4. Differentiate among six kinds of management information systems. 
    • 16.
      Operations Management: Managing Vital Operations and Processes (12/18 Guest Speaking)
      LO 14-1. Explain the role of operations management in achieving superior quality, efficiency, and responsiveness to customers 
      LO 14-2. Describe what customers want, and explain why it is so important for managers to be responsive to their needs.
      LO 14-3. Explain why achieving superior quality is so important.
      LO 14-4. Explain why achieving superior efficiency is so important.

      Note: Guest Speaking 
    • 17.
      Board Game Study (12/25)
    • 18.
      Final Exam (1/8)
      The final exam will be comprised of multiple choice questions, approximately 25 of them. Each question is worth 4 points. There are no make-up exams.  This multiple choice exam will be cumulative - and will cover Chapter 1 through 14. You can take the "one-time"exam within 40 minutes at any time in any place on 2020/1/8 (00:00~23:30).

      Note: 考試中禁止切換至其他視窗 (違規兩次自動繳交並結束測驗)